Frequently Asked Questions

We aim to take less than 1 hour of your time for the initial consultation. When our physician is confident you will benefit from the therapy we can generally start the course of treatments immediately. Please book an appointment before you visit so we can attend to you promptly.

Yes. You will be required to fill out health questionnaires online or on a tablet. The answers will be reviewed by one of our doctors either in person or online. We will ascertain whether SONICWAVE treatment is appropriate and whether you have other medical concerns that require further attention.

The initial medical consultation with one of our physicians, with the assistance of our therapists, is free. Any charges that are reimbursable through provincial health plans will be handled by us.

FullMast is a men’s health clinic that treats sexual health issues with the therapies that are best for the individual. We operate according to evidence-based and up-to-date medical protocols. In some cases we might recommend purchasing nutritional supplements or medical devices.

When levels of the hormone testosterone are low it can result in a low sex drive, difficulty getting an erection, increased belly fat and overall feelings of tiredness. This can be treated by boosting levels of the hormone in the blood. The science relating to testosterone therapy has been advancing and when supervised by a qualified physician it is safe.

Yes. The technology has been used in a number of medical studies by respected medical scientists using approaches that discount personal bias. The studies have been “randomized, double-blind and sham-controlled” where the researchers and patients don’t know whether they are being treated and the results are compared statistically. Details of the studies are available on the SONICWAVE website. Additionally, tens of thousands of patients are enjoying the benefits of the therapy – mostly in Europe and Israel, where it has been in use for a few years.

At this point in time SONICWAVE™ and extracorporeal shock wave devices have not been approved for the treatment of erectile dysfunction by the FDA (U.S. Food and Drug Administration). Therefore the contents of this website are not intended for U.S. citizens and the therapy at this point is not available in the United States.

The initial medical check-up and consultation is free. (Fees may be covered by provincial health plans). During the first visit the costs for SONICWAVE™ will be explained to customers who are eligible. The treatment can be paid for by Interac or credit card. Book an appointment and we will explain the costs.

Most men do not find the “sonic waves” painful. We use two types of wave. The focused waves penetrate deep into the tissues and generally cause no discomfort. We apply a numbing cream before applying radial waves that operate close to the skin’s surface and can cause redness and a feeling of warmth that dissipates within a few hours.

We treat all communications as private and the whole process discrete. It is necessary to book an appointment so you are not kept waiting.  All our clinics operate alongside other medical practices such as general practitioners and physiotherapists and therefore it is not apparent to others the reason for your visit.  When we talk to customers on the phone we will first verify their name and then announce ourselves as “The health clinic.” Charges on bank statements are shown as “Canadian Health Clinic TBD”.

No. SONICWAVE™ requires expensive, sophisticated equipment that is operated out of our clinics by trained therapists.

The cost of SONICWAVE™ treatments is not covered by government health plans. Like dental care and optical services SONICWAVE™ has to be paid for by the individual.

Yes. We get calls from men who have suffered from COVID and experience erectile issues as a result. More information is here.

We have treated many patients who suffer from erectile dysfunction caused by prostate surgery and SONICWAVE has helped them recover.  A number of clinical studies have been published over the last few years that show that recovery of penile function is enhanced by these therapies. See further details about shockwave and prostatectomies here.

The benefits take longer than usual to take hold – generally weeks or a few months after the course of treatments.

As with all hospital treatments our physicians need to evaluate your specific situation and counsel you accordingly.

We consider erectile challenges to be similar to other medical matter. If you tore a muscle you wouldn’t try to keep it a secret. Often partners interpret erectile challenges as being a reflection of their own sexiness, or because of unfaithfulness and they are relieved when the matter is just medical – and treatable.

Yes, you are welcome – we encourage it.

Of course. Erectile challenges do not discriminate and nor do we.

There have been studies following patients for several years and the results remain positive. In many ways erectile challenges are similar to other overall health conditions. The results are better if you eat healthy foods, don’t overeat, don’t smoke and exercise regularly. The penis is like a muscle and muscles are stronger with regular use. Regular sexual activity including masturbation will help keep it healthy.

Yes. In some cases SONICWAVE™ will eliminate the need to continue taking drugs like these. It has also been shown to work where these medications do not work. And in some cases the therapies work well together.